5.12.2
Vendor Customer Support

Vendor Customer Support

  • For questions on how to use the applications in the Procurement Integrated Enterprise Environment refer to the Web Based Training for the specific application by clicking the Help Training button on the Procurement Integrated Enterprise Environment Homepage.

  • For questions or concerns with the information on your contract or the current status of an existing payment request, please contact your Contracting Officer.

  • WAWF NOTE: The Procurement Integrated Enterprise Environment Helpdesk CANNOT take any action on your WAWF document.
  • For payment status, please validate the invoice in question is in a processed status in the WAWF application. If your invoice/receiving report/combo/voucher etc is in a processed status, please contact DFAS for payment information or go the myInvoice application, which is now a part of Procurement Integrated Enterprise Environment, or contact DFAS for payment information.


  • Agency Name System Name Agency Primary Email Commercial Telephone Commercial Fax DSN Telephone

    Technical Help

  • If you are experiencing technical problems with Procurement Integrated Enterprise Environment, please contact the DISA DECC Ogden Electronic Business Service Desk or click on the link under the Agency Name column below to submit your issue to the Ogden Help Desk.


  • Agency Name System Name Agency Primary Email Commercial Telephone Commercial Fax DSN Telephone
    Ogden Help Desk WAWF disa.global.servicedesk.mbx.eb-ticket-requests@mail.mil 866-618-5988, 801-605-7095 801-605-7453